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• Disability Claims Account for Majority of Life Insurance Disputes in 2025

  The Australian Prudential Regulation Authority (APRA) has released data indicating that disability income insurance (DII) and total and permanent disablement (TPD) claims were responsible for 88% of all life insurance disputes in 2025. This significant figure underscores the challenges policyholders face when navigating claims related to disability coverage.

• Hostplus and MetLife Australia Renew Group Insurance Partnership

  Hostplus, one of Australia's leading superannuation funds, has announced the extension of its group insurance partnership with MetLife Australia until June 2028. This renewed collaboration aims to enhance the insurance services provided to Hostplus members, focusing on improved claims processing, underwriting, and overall member experience.

• TAL and Acenda Recognised as Leading Life Insurers in 2026

  In the recently announced 2026 Life Insurance Awards by Money magazine, TAL and Acenda have been recognised as the top life insurers in Australia.

• APRA Advocates for Strengthened AI Risk Management in Financial Institutions

  The Australian Prudential Regulation Authority (APRA) has issued a call to action for banks, insurers, and superannuation trustees to enhance their management of risks associated with artificial intelligence (AI). This directive comes in response to the rapid evolution and adoption of AI technologies within the financial sector.

• APRA Enforces Additional Capital Requirement on Sovereign Insurance Australia

  The Australian Prudential Regulation Authority (APRA) has recently imposed an additional $2 million capital requirement on Sovereign Insurance Australia Pty Ltd (SIA). This decision stems from identified weaknesses in SIA's management of non-financial risks and regulatory reporting.

• ACCC Initiates Review of Zurich's Proposed Acquisition of ClearView Wealth

  The Australian Competition and Consumer Commission (ACCC) has commenced a review of Zurich Financial Services' proposed acquisition of ClearView Wealth, a listed life insurer. This assessment aims to evaluate the potential impact of the merger on competition within the Australian life insurance market.

• Significant Decline in Trauma Insurance Coverage Puts Australians at Financial Risk

  Recent data from the Australian Prudential Regulation Authority (APRA) indicates a concerning decline in the number of Australians holding trauma insurance, a critical safety net for individuals facing serious illnesses or injuries. Between June 2020 and June 2025, the number of trauma-insured individuals fell by 16%, from 1.

• Australia Enacts Ban on Genetic Discrimination in Life Insurance

  In a landmark move, Australia has passed legislation prohibiting life insurers from using individuals' genetic test results in their underwriting processes. This reform aims to eliminate genetic discrimination, thereby encouraging more Australians to undergo potentially life-saving genetic testing without fear of insurance repercussions.

• Interim Review Urges Mental Health Coverage Reforms in Life Insurance

  A recent interim report reviewing Australia's Life Insurance Code of Practice has raised concerns about the industry's approach to mental health coverage. The report suggests that proposed changes by life insurers may represent a regression from existing commitments, potentially undermining support for individuals with mental health conditions.

• Soaring Insurance Premiums Jeopardize Financial Security for Australian Retirees

  Australian retirees are facing increasing financial strain as insurance premiums continue to rise sharply, outpacing inflation and wage growth. This trend is forcing many on fixed incomes to make difficult decisions about maintaining essential insurance coverage.

• How Rising Insurance Premiums Are Impacting Australian Retirees

  In recent years, Australian retirees have faced a growing challenge: the escalating cost of insurance premiums. This trend is not only straining their fixed incomes but also jeopardising their financial security during retirement.

• Australia Implements Ban on Genetic Test Results in Life Insurance Underwriting

  The Australian government has recently enacted legislation that prohibits life insurance companies from using adverse genetic test results in their underwriting processes. This move addresses longstanding concerns that fear of genetic discrimination has deterred individuals from undergoing potentially life-saving genetic testing.

• Regulatory Review: ASIC and APRA Evaluate Life Insurance Premium Practices

  The Australian Securities and Investments Commission (ASIC) and the Australian Prudential Regulation Authority (APRA) have jointly released an update on their review of life insurance premium practices.

• Swiss Re Suspends New Life Insurance Operations in Australia

  Swiss Re Life & Health Australia has announced a suspension of new life insurance business activities in the country, effective October 2025. This decision stems from concerns over the sustainability of Total Permanent Disability (TPD) insurance products, which have seen a significant rise in claims, particularly related to mental health.

• AIA Australia Highlights Need for Structural Reform in Life Insurance

  Damien Mu, CEO of AIA Australia, has raised concerns about the sustainability of the current life insurance model, citing a significant increase in mental health claims and economic volatility.

• Australian Life Insurance Market Poised for Significant Growth

  Australia's life insurance market is on a trajectory to reach $19.8 billion by 2029, according to a recent report by GlobalData. This growth is driven by a combination of demographic shifts, economic factors, and innovation in insurance products.

Read our Articles

• Key Personnel Insurance: A Critical Component of Your Business Strategy

  Key personnel insurance, sometimes known as key man insurance, is a form of business insurance designed to protect a company from financial loss due to the death or incapacity of an essential member of the business.

• The Critical Role of Key Employee Protection in Your Business Strategy

  Key personnel insurance is a vital component of a robust business strategy. But what exactly does it entail? Essentially, this type of insurance provides financial protection to businesses against the loss of essential staff members whose absence could critically disrupt operations.

• Understanding Keyman Insurance: A Safety Net for Business Owners

  Keyman insurance, often an overlooked component of business planning, is an invaluable tool for startups and established companies alike.

• Is Keyman Insurance Worth It? A Deep Dive into the Financial Advantages

  Keyman insurance is a specialised type of coverage designed to protect businesses from the financial impact of losing critical personnel.