This is the privacy policy statement for Keyman Insurance Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Keyman Insurance Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Keyman Insurance Australia, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Keyman Insurance Australia uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Recent industry reporting suggests Australia’s financial advice market may be moving from contraction towards a more stable phase, after several years of adviser exits, higher compliance costs and changing professional standards. For life insurance customers, that matters because access to quality guidance can directly affect how quickly and confidently people arrange suitable cover. - read more
Australia’s life insurance sector is again focused on conduct standards, with industry attention shifting from review recommendations to the practical work of updating the Life Insurance Code of Practice. For households, the discussion is about clearer communication, fairer claims handling and better support when people are vulnerable. - read more
Recent industry reporting has again put Australia’s life insurance protection gap in the spotlight, with the life insurance sector warning that too many households and businesses remain exposed if illness, injury or death removes a major income source. While much of the public discussion focuses on families, the same issue applies to companies that depend heavily on a founder, director, rainmaker or technical specialist. - read more
APRA's latest quarterly life insurance performance update has added another marker to the recovery story in Australia's life insurance sector. The overall message is more settled than the volatility seen in recent years, with insurers continuing to operate in a more disciplined pricing and capital environment. For business owners, however, a steadier market should not be read as a signal to put key person insurance on the shelf and forget about it. - read more
Keyman insurance is a specialised type of coverage designed to protect businesses from the financial impact of losing critical personnel. This insurance focuses on individuals who play a pivotal role in the operational success of the company, such as founders, directors, or any team members whose absence could disrupt daily functions significantly. - read more
Keyman insurance, also known as key person insurance, is designed to help a business manage the financial impact of losing a person whose skills, leadership, relationships or knowledge are central to its operations. For Australian startups, small businesses and established companies, it can form part of a wider business continuity and risk management plan. - read more
Key person insurance, also known as key personnel insurance, key employee insurance or key man insurance, helps protect a business from financial loss if an essential team member dies, becomes incapacitated or is otherwise unable to continue in their role. For many Australian SMEs, this protection can form part of a broader business strategy by supporting continuity, funding transition costs and giving stakeholders greater confidence that the business has planned for disruption. - read more
Knowledgebase
Copayment: A fixed amount you pay for a covered healthcare service, usually when you receive the service.
