This is the privacy policy statement for Keyman Insurance Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Keyman Insurance Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Keyman Insurance Australia, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Keyman Insurance Australia uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Recent industry coverage of the federal government's financial advice reform agenda points to a practical shift for life insurance customers: advice may become easier to deliver in shorter, clearer and more targeted formats. For business owners, that could be a welcome development. Key person insurance often sits at the intersection of commercial risk, tax treatment, ownership structure and personal underwriting, so delays or complexity in getting guidance can leave important protection decisions unfinished. - read more
Australia’s ongoing financial advice reform agenda is again putting life insurance access under the spotlight. Recent industry reporting has focused on whether changes to advice rules can make it easier for consumers and business owners to receive practical guidance without adding unnecessary cost or complexity. - read more
Recent industry reporting on APRA’s latest life insurance data suggests Australia’s life insurance sector is entering a more stable phase after several years of pricing pressure, product redesign and sharper claims management. For business owners, that is encouraging news, but it should not be mistaken for a reason to leave key person protection on autopilot. - read more
Australians are living longer, but new industry research suggests those extra years are not always being lived in good health. Zurich’s latest chronic care analysis ranked Australia strongly for health system performance and reduced mortality, yet pointed to a rising morbidity challenge: more people are living with long-term illnesses that can affect work, income and financial resilience. - read more
Key personnel insurance is a vital component of a robust business strategy. But what exactly does it entail? Essentially, this type of insurance provides financial protection to businesses against the loss of essential staff members whose absence could critically disrupt operations. - read more
Keyman insurance, also known as key person insurance, is designed to help a business manage the financial impact of losing a person whose skills, leadership, relationships or knowledge are central to its operations. For Australian startups, small businesses and established companies, it can form part of a wider business continuity and risk management plan. - read more
Key personnel insurance, sometimes known as key man insurance, is a form of business insurance designed to protect a company from financial loss due to the death or incapacity of an essential member of the business. This type of policy provides the business with a financial cushion to weather the storm of losing key staff members who are crucial to operations. - read more
Keyman insurance is a specialised type of coverage designed to protect businesses from the financial impact of losing critical personnel. This insurance focuses on individuals who play a pivotal role in the operational success of the company, such as founders, directors, or any team members whose absence could disrupt daily functions significantly. - read more
Knowledgebase
Umbrella Policy: An additional insurance policy that provides extra liability coverage beyond the limits of the insured's primary policies.
